Betmica Casino Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you use our services. We take privacy seriously and set out below the types of information we process, why we process it and how you can manage your data. The policy applies to users based in the United Kingdom and covers account data, transactional records and technical information gathered during use of our site and apps.
Types of data we collect
We collect information you give us directly and data gathered automatically when you use our services. This includes data required to operate your account, to process payments and to meet our obligations for safety and compliance.
Personal data
Account and identity details
When you register we collect name, date of birth, contact details (email address and phone number) and proof of identity where required. We use this information to create and administer your account, to verify your identity and to prevent unauthorised access.
Contact and support records
We keep records of communications with our support team, including chat transcripts and emails, so we can respond to enquiries, resolve disputes and improve our service.
Technical data
We collect device and connection data such as IP address, browser type, operating system, device identifiers and location data where permitted. This information helps us maintain platform security, detect fraud and optimise site performance.
Transactional data
Transactional data includes payment method details, deposit and withdrawal records, and wager history. We record this data to process financial transactions, comply with legal obligations and produce account statements on request.
Use of information
We process personal data to provide and maintain your account, to perform identity and anti-fraud checks, to process payments and to comply with legal and regulatory obligations. We also use aggregated or anonymised data for analytics and service improvements.
Data protection practices
We use industry-standard technical and organisational measures to protect personal data, including encryption in transit, access controls and regular security testing. Access to personal data is limited to authorised personnel and trusted service providers who act on our instructions.
Cookies and tracking technologies
We use cookies and similar tracking technologies to remember preferences, support login and analyse site usage. You can manage cookie settings through your browser and our cookie banner. Third-party analytics providers may set cookies in accordance with their own policies.
User rights
You have rights to access, correct and, where applicable, request deletion or restriction of your personal data. You may also object to processing for direct marketing and request a portable copy of your data. To exercise these rights please contact our support team.
Access, correction and deletion of data
If your details change or you want to close your account, we will assist with updates and account closure requests. We may retain certain records to fulfil legal, regulatory or legitimate business purposes even after an account is closed.
Information sharing and third parties
We share data with payment processors, identity verification providers, fraud prevention services and other third parties necessary to operate the service and meet legal obligations. All partners are required to safeguard data and process it only for specified purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be notified on our site or by email where appropriate. We recommend reviewing this page periodically to stay informed about how we handle your information.